Frequently Asked Questions

 

Are there any age restrictions?
Not for concert tickets. Hospitality packages are only available for guests over 21.

What are the event opening times?
The gates open at 6pm and the first band will go on stage at 7pm. (Please note that all times are provisional and are subject to change)
 

What are the Ticket booking fees?
There are no booking fees online. Hitchin Festival Box office charge a small booking fee.

 

How do I get my tickets?
These will be dispatched by secure delivery once your funds have cleared.

 

Can I park my car?

Car parking on site is very limited and if required can be pre-booked only at £5 per car. If possible use town centre car parks or walk.
 

Can I get a refund?
Tickets are sold as non-transferable and non-exchangeable. Refunds are strictly at the Managements discretion. Please apply in writing only to Creative Concert Productions, 15 Mill Lane, Campton, Shefford, SG17 5NX

 

Is there any disabled access?
Yes. The whole site is completely accessible to disabled guests.

 

Can I bring my own food?

Yes you can bring your own food but no BBQ's or naked flames. If you don't want to bother packing a picnic there will be a bar and hot food on site.

 

What if it rains?

The organisers decision on the night will be final but it is not usual to cancel the show except on the grounds of safety of the audience, artists or staff.